Terms and Conditions

Last updated: February 2026

Website: tekkieheads.co.za

Operator: Tekkie Heads (Pty) Ltd 

1. Introduction and Acceptance of Terms

1.1 These Terms and Conditions (“Terms”) govern your access to and use of the website tekkieheads.co.za (“Website”), including the purchase of clothing and related products (“Goods”).

1.2 By accessing, browsing or purchasing from the Website you agree to be bound by these Terms. If you do not agree, you must not use the Website or place any orders.

1.3 We may update these Terms from time to time. The updated version will be posted on the Website and the “Last updated” date will change. Your continued use after changes constitutes acceptance of the revised Terms.

2. Information Required under the Electronic Communications and Transactions Act (ECTA)

2.1 Legal name of supplier: 

2.2 Registration number: 

2.3 Physical address: 

2.4 Postal address: 

2.5 Email: sales@tekkieheads.co.za 

2.6 Telephone: [+27 61 661 5386]

2.7 Website: https://tekkieheads.co.za

2.8 Direct marketing opt-out: You may opt out of marketing communications at any time by replying STOP or using the unsubscribe link.

3. Products and Orders

3.1 All Goods displayed are subject to availability. We reserve the right to discontinue any product or limit quantities without notice.

3.2 Product images and descriptions are for illustrative purposes. Colours may vary slightly due to screen settings and fabric dye lots. Minor variations do not constitute defective Goods.

3.3 Placing an order constitutes an offer to purchase. We may accept or reject any order (in whole or in part) at our discretion, including due to pricing errors, stock unavailability, or suspected fraudulent activity.

3.4 A contract is formed only when we send you an order confirmation email.

4. Pricing and Payment

4.1 All prices are quoted in South African Rand (ZAR) and include VAT where applicable, but exclude delivery fees unless stated otherwise.

4.2 We may correct obvious pricing errors even after you have placed an order.

4.3 Payment is processed via [list your gateways e.g. Payfast, Peach Payments, Yoco, credit/debit card, EFT]. Full payment is required before dispatch.

4.4 Ownership of Goods remains with us until full payment is received.

5. Delivery

5.1 We aim to dispatch orders within [2–5 business days] of payment (excluding weekends and public holidays).

5.2 Delivery times are estimates only. We are not liable for delays caused by couriers, force majeure, or incorrect delivery details provided by you.

5.3 Risk of loss or damage passes to you upon delivery to the address provided (or collection if chosen).

5.4 Additional charges may apply for rural / outlying areas or re-delivery attempts.

6. Returns, Refunds and Exchanges (Consumer Protection Act)

6.1 You have no automatic right to return or exchange Goods simply because you changed your mind (unless bought as a result of direct marketing in which case a 5-business-day cooling-off right may apply under section 16 CPA / section 44 ECTA).

6.2 You may return Goods within 7 days of delivery if they are:

•  defective,

•  not as described,

•  materially different from the sample / description.

6.3 Goods must be:

•  unused,

•  in original condition with all tags attached,

•  returned with original packaging.

6.4 Return shipping costs are your responsibility unless the return is due to our error (wrong item / defective product), in which case we will cover reasonable return courier costs.

6.5 Refunds (where approved) will be processed to the original payment method within 10 business days of receiving and inspecting the returned Goods.

6.6 No refunds on sale / clearance items unless defective.

7. Intellectual Property

7.1 All content on the Website (logos, designs, photographs, text, graphics) is owned by us or our licensors and protected by copyright and trade mark law.

7.2 You may not reproduce, distribute or create derivative works without our written permission.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, we are not liable for any indirect, consequential, special or punitive damages arising from your use of the Website or purchase of Goods.

8.2 Our total liability shall not exceed the amount you paid for the Goods in question.

8.3 Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, or fraud.

9. Privacy and Personal Information (POPIA)

9.1 We collect and process your personal information (name, email, delivery address, phone, payment details) in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

9.2 We use your information to process orders, deliver Goods, send transactional emails, and (if you consented) marketing communications.

9.3 You have the right to access, correct, or request deletion of your personal information (subject to legal retention obligations).

9.4 We will not share your personal information with third parties except service providers (e.g. couriers, payment gateways) who are bound by similar confidentiality and security obligations.

9.5 Full details are set out in our separate Privacy Policy [link to your privacy policy page].

10. Governing Law and Jurisdiction

10.1 These Terms are governed by the laws of the Republic of South Africa.

10.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of Cape Town (Western Cape Division), South Africa.

11. General

11.1 If any provision is held invalid, the remainder shall remain in force.

11.2 No waiver of any breach shall constitute a waiver of any subsequent breach.

11.3 These Terms constitute the entire agreement between you and us regarding your use of the Website and purchase of Goods.

By placing an order or continuing to use tekkieheads.co.za, you confirm that you have read, understood and agree to these Terms and Conditions.